Withdraw from contract here
As a consumer you can withdraw from your purchase here within 14 days of the conclusion of the contract, as long as your right of withdrawal has not expired after you agreed to immediate delivery (see the withdrawal instruction). Fill in the form, check your details on the next page and confirm there with “Confirm withdrawal”. You then immediately receive a confirmation of receipt with the content, date and time on screen and by email. The refund is made to the payment method you used for the payment. More on this in the withdrawal instruction.
You can also declare your withdrawal informally by email to hello